IntroductionThank you for visiting the Flex Spending Account web site, a NYS Governor's Office of Employee (GOER) web site. This web site is designed to make it easier and more efficient for individuals in government and the public to interact with GOER. GOER recognizes that it is critical for users to be confident that their privacy is protected when they visit GOER's web site.
For purposes of this policy, "personal information" means any information concerning a natural person that, because of name, number, symbol, mark, or other identifier, can be used to identify that natural person. GOER does not collect any personal information about you unless you provide that information voluntarily by sending an e-mail or by initiating an online transaction, such as a survey, registration or order form.
Information Collected Automatically When You Visit this Web SiteWhen visiting this web site GOER automatically collects and stores the following information about your visit:
None of the foregoing information is deemed to constitute personal information.
The information that is collected automatically is used to improve this web site's content and to help GOER understand how users are interacting with the web site. This information is collected for statistical analysis, to determine what information is of most and least interest to our users, and to improve the utility of the material available on the web site. The information is not collected for commercial marketing purposes and GOER is not authorized to sell or otherwise disclose the information collected from the web site for commercial marketing purposes.
The software and hardware you use to access the web site allows you to refuse new cookies or delete existing cookies. Refusing or deleting these cookies may limit your ability to take advantage of some features of this web site.
Information Collected When You E-mail this Web site or Initiate an Online TransactionDuring your visit to this web site you may send an e-mail to GOER. Your e-mail address and the contents of your message will be collected. The information collected is not limited to text characters and may include audio, video, and graphic information formats included in the message. Your e-mail address and the information included in your message will be used to respond to you, to address issues you identify, or to improve this web site. Your e-mail address is not collected for commercial purposes and GOER is not authorized to sell or otherwise disclose your e-mail address for commercial purposes.
During your visit to this web site you may initiate a transaction such as a survey, registration, or order form. The information, including personal information, volunteered by you in initiating the transaction is used by GOER to operate GOER programs. The information collected by GOER may be disclosed by GOER for those purposes that may be reasonably ascertained from the nature and terms of the transaction in connection with which the information was submitted. For example, if you fill out an application for a work-related training course online, that information may be shared with your employer.
GOER does not knowingly collect personal information from children or create profiles of children through this web site. Users are cautioned, however, that the collection of personal information submitted in an e-mail will be treated as though it was submitted by an adult, and may, unless exempted from access by federal or State law, be subject to public access. GOER strongly encourages parents and teachers to be involved in children's Internet activities and to provide guidance whenever children are asked to provide personal information online.
Information and ChoiceAs noted above, GOER does not collect any personal information about you during your visit to this web site unless you provide that information voluntarily by sending an e-mail or initiating an online transaction such as a survey, registration, or order form. You may choose not to send us an e-mail, respond to a survey, or complete an order form. While your choice not to participate in these activities may limit your ability to receive specific services or products through this web site, it will not prevent you from requesting services or products from GOER by other means and will not normally have an impact on your ability to take advantage of other features of the web site, including browsing or downloading publicly available information.
Disclosure of Information Collected Through This Web siteThe collection of information through this web site and the disclosure of that information are subject to the provisions of the Internet Security and Privacy Act. GOER will only collect personal information through this web site or disclose personal information collected through this web site if the user has consented to the collection or disclosure of such personal information. The voluntary disclosure of personal information to GOER by the user, whether solicited or unsolicited, constitutes consent to the collection and disclosure of the information by GOER for the purposes for which the user disclosed the information to GOER, as was reasonably ascertainable from the nature and terms of the disclosure.
However, GOER may collect or disclose personal information without user consent if the collection or disclosure is:
Further, the disclosure of information, including personal information, collected through this web site is subject to the provisions of the Freedom of Information Law and the Personal Privacy Protection Law.
GOER may disclose personal information to federal or state law enforcement authorities to enforce GOER's rights against unauthorized access or attempted unauthorized access to GOER's information technology assets.
Retention of Information Collected Through this Web Site
Access to and Correction of Personal Information Collected Through this Web Site
Any user may submit a request to GOER privacy compliance officer to determine whether personal information pertaining to that user has been collected through this web site. Any such request shall be made in writing to the address below and must be accompanied by reasonable proof of identity of the user. Reasonable proof of identity may include verification of a signature, inclusion of an identifier generally known only to the user, or similar appropriate identification. The address of the privacy compliance officer is:
Attention: Agency Web Site Compliance Officer
The privacy compliance officer shall, within five (5) business days of the date of the receipt of a proper request:
In the event that GOER has collected personal information pertaining to a user through the state agency web site and that information is to be provided to the user pursuant to the user's request, the privacy compliance officer shall inform the user of his or her right to request that the personal information be amended or corrected under the procedures set forth in section 95 of the Public Officers Law.
Confidentiality and Integrity of Personal Information Collected Through this Web SiteGOER is strongly committed to protecting personal information collected through this web site against unauthorized access, use, or disclosure. Consequently, GOER limits employee access to personal information collected through this web site to only those employees who need access to the information in the performance of their official duties. Employees who have access to this information are required to follow appropriate procedures in connection with any disclosures of personal information.
In addition, GOER has implemented procedures to safeguard the integrity of its information technology assets, including, but not limited to, authentication, monitoring, auditing, and encryption. These security procedures have been integrated into the design, implementation, and day-to-day operations of this web site as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.
For web site security purposes and to maintain the availability of the web site for all users, the hosting company used by GOER employs software to monitor traffic to identify unauthorized attempts to upload or change information or otherwise damage this web site.
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Attention: Agency Website Compliance Officer
HIPAA PRIVACY NOTICE
I. We collect only the enrollee information necessary to consistently deliver responsive services.The Flex Spending Account collects information that helps to serve your needs, provide a high standard of customer service, and fulfill legal and regulatory requirements. The sources and types of information collected may include:
II. Under HIPAA you have certain rights with respect to your protected health information.You have the right to see and copy the information, receive an accounting of certain disclosures of the information and, under certain circumstances, amend the information. You also have the right to file a complaint with the Plan in care of Fringe Benefits Management Company's Privacy Officer or with the Secretary of the U.S. Department of Health and Human Services if you believe your rights under HIPAA have been violated.
If you believe your privacy rights have been violated and you wish to file a complaint with the Plan, send your complaint in writing to:
FBMC Privacy Officer