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Getting Answers

Account Information
FSA Claims
Online Claims Submission
Accounts
Profile
Interactive Benefits

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Getting answers to many of your FSA questions is now easier than ever. Customer Service offers you a variety of resources to make inquiries about your FSA.

www.myFBMC.com
By visiting www.myFBMC.com, you will be able to access your account information. Answers to many of your questions can be obtained by using the navigational tabs located along the top portion of the main page.

If you havenít registered, log into the site as a first-time user. Follow the link on the login page and register through the Premier Login.

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FSA Claims
Not only can you check the status of your claim, but you may also download forms and get more information about mailing, faxing, and submitting your claims online.

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Online Claims Submission
You can submit your reimbursement requests online through www.myFBMC.com. This process allows you to submit, via the secure website, a scanned image of a completed claim form along with scans of your supporting documentation.

First time users should follow the instructions to complete the New Users registration process. After you have registered at www.myFBMC.com, logon, click on the My Account tab, then select Online Claim Form from the drop down box.

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Accounts
View your account balance and contributions. You may also view monthly statements and review your transaction history.

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Profile
Change the email address on file, complete your online registration, or select a new password.

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Interactive Benefits
You can reach the 24-hour automated phone system, Interactive Voice Response (IVR), by calling 1-800-865-3262. This system allows you to access your account information anytime. By following the voice prompts, you can find out a great deal of information about your account.

  • Current Account Balance(s)
  • Claim Status
  • Mailing Address Verification
  • Obtain FSA Reimbursement Request Forms
  • Change Your Personal Identification Number (PIN)
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Andrew M. Cuomo, Governor