New York State's Flexible Spending Accounts

	Getting Answers Account Information FSA Claims Online Claims Submission Accounts Profile Resources Interactive Benefits

	Account Information Getting answers to many of your Flex Spending Account questions is now easier than ever. FBMC Customer Service offers you a variety of resources to make inquiries about your FSA. www.myFBMC.com By visiting www.myFBMC.com, you will be able to access your account information. Answers to many of your questions can be obtained by using the navigational tabs located along the top portion of the main page. If you haven’t registered, log into the site as a first-time user. Follow the link on the login page and register through the Premier Login. Back to Table of Contents FSA Claims Not only can you check the status of your claim, but you may also download forms and get more information about mailing, faxing, and submitting your claims online. Back to Table of Contents Online Claims Submission You can submit your reimbursement requests online through www.myFBMC.com. This process allows you to submit, via the secure website, a scanned image of a completed claim form along with scans of your supporting documentation. First time users should follow the instructions to complete the New Users registration process. After you have registered at www.myFBMC.com, logon, click on the Claims tab, then select "Online FSA Claim Submission" from the drop down box. Back to Table of Contents Accounts View your account balance and contributions. You may also view monthly statements and review your transaction history. Back to Table of Contents Profile Change the email address on file, complete your online registration, or select a new password. Back to Table of Contents Resources View information about eligible health care and over-the-counter drug expenses. Back to Table of Contents Interactive Benefits You can reach the 24-hour automated phone system, Interactive Voice Response (IVR), by calling 1-800-865-3262. This system allows you to access your account information anytime. By following the voice prompts, you can find out a great deal of information about your account. Current Account Balance(s) Claim Status Mailing Address Verification Obtain FSA Reimbursement Request Forms Change Your Personal Identification Number (PIN) Back to Table of Contents

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