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How To Enroll

spacer Getting Started
You will need your most recent paystub to get started.

Apply Online
You can apply for enrollment in either the HCSAccount or the DCAAccount, or both, through the Internet. The application process is paperless, quick, and easy. On the enrollment application, you will be asked for basic information—your name, address, phone number, department ID, negotiating unit, social security number, and the amount you want to set aside in your account for the plan year.

Apply Over The Telephone
If you choose not to enroll online, simply call 1-800-358-7202, option 1 and a customer service representative (CSR) will take your application over the phone. The CSR will ask you for the same basic information described above.

After your application has been processed and your eligibility confirmed, you will receive a letter from the FSA administrator by early December confirming your 2012 enrollment. Your FSA enrollment lasts for only one year. Re-enrollment is not automatic. During the open enrollment period each year, you will have an opportunity to sign up for the next plan year.

Pended Applications
If you receive a message that your application is pended, don’t be alarmed. There are several reasons why your application may pend:

•  You have been recently hired and are not active in the payroll system. Your application will be pended until your new hire status has been verified by your agency.

•  You are on a leave of absence or have recently returned from leave and are not currently active in the payroll system. Your application will be pended until your return to work has been verified by your agency.

•  Your information (last four digits of your social security number, negotiating unit, and department ID, and salary) matches that of another state employee and we are unable to uniquely identify you without further review. Your application will be pended for administrative review.

•  You entered your information (last four digits of your social security number, negotiating unit, and department ID, and salary) incorrectly.





 
Andrew M. Cuomo, Governor